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Privacy Policy

 

Our Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Effective February 22, 2019.

Information we collect as you use our website

Your browsers & devices

We collect information about the browsers and devices that you use to access our website, which helps us provide useful content.

We collect this information when a browser on your device contacts our servers Our servers collect information about your device and connection to our website. This information includes things like your device type, browser and version.

Your Activity

We collect information about your activity on our website which we use to enhance your experience. The activity information we collect may include:

  • Terms you search for
  • Pages you visit
  • Hits on the website

Why Solvetech collects data

We use data to build a better experience on our website.

Providing our website

We use the information we collect for the following purposes:

We use your information to deliver our content like processing the terms you search for in order to return results or helping you share content..

Maintain & improve our services

We also use your information to ensure our website is working as intended such as tracking outages or troubleshooting issues that you report to us. And we use your information to improve the website — for example, understanding which search terms are most frequently misspelled helps us improve spell-check features used across the site.

Communicate with you

We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we publish a new article. Or we may let you know about upcoming changes or improvements to our site. And if you contact Solvetech, we’ll keep a record of your request in order to help solve any issues you might be facing.

Protecting Solvetech, our users, and the public

We use information to help improve the safety of our website. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Solvetech, our users, or the public.

We will always ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.

When Solvetech shares your information

We do not share your personal information with companies, organizations, or individuals outside of Solvetech except in the following cases:

With your consent

We’ll share personal information outside of Solvetech when we have your consent. We’ willl ask for your explicit consent to share any sensitive, personal information.

For external processing

We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support.

For legal reasons

We will share personal information outside of Solvetech if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process or enforceable governmental requests.
  • Enforce applicable Terms of Service, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security, or technical issues.
  • Protect against harm to the rights, property or safety of Solvetech, our users, or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders.  We also allow  specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.

If Solvetech is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Compliance & cooperation with regulators

We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.

Data transfers

We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data, such as the EU-US and Swiss-US Privacy Shield Frameworks.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

European requirements

If European Union (EU) data protection law applies to the processing of your information, we provide the controls described in this policy so you can exercise your right to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service.

For users based in the European Economic Area or Switzerland, the data controller responsible for your information is Solvetech Limited, unless otherwise stated in a service-specific privacy notice. In other words, Solvetech Limited is the Solvetech affiliate that is responsible for processing your information and for complying with applicable privacy laws.

We process your information for the purposes described in this policy, based on the following legal grounds:

With your consent

We ask for your agreement to process your information for specific purposes and you have the right to withdraw your consent at any time. For example, we ask for your consent to provide you with personalized services like ads or subscription to newsletters.

When we’re pursuing legitimate interests

We process your information for our legitimate interests and those of third parties while applying appropriate safeguards that protect your privacy. This means that we process your information for things like:

  • Providing, maintaining, and improving our website to meet the needs of our users
  • Developing new products and features that are useful for our users
  • Understanding how people use our website to ensure and improve the performance
  • Customising our services to provide you with a better user experience
  • Marketing to inform users about our services
  • Providing advertising to make many of our services freely available for users
  • Detecting, preventing, or otherwise addressing fraud, abuse, security, or technical issues with our services
  • Protecting against harm to the rights, property or safety of Solvetech, our users, or the public as required or permitted by law, including disclosing information to government authorities
  • Performing research that improves our services for our users and benefits the public
  • Fulfilling obligations to our partners like developers and rights holders
  • Enforcing legal claims, including investigation of potential violations of applicable Terms of Service

When we’re providing a service

We process your data to provide a service you’ve asked for. For example subscription to newsletters.

When we’re complying with legal obligations

We’ll process your data when we have a legal obligation to do so, for example, if we’re responding to legal process or an enforceable governmental request.

If you have questions, you can contact Solvetech and our data protection office by email or telephone on 01902 851824. And you can contact your local data protection authority if you have concerns regarding your rights under local law.

About this policy

When this policy applies

This Privacy Policy applies to all of the services offered by Solvetech Limited and its affiliates, including services offered on third-party sites, such as advertising services. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

This Privacy Policy doesn’t apply to:

  • The information practices of other companies and organizations that advertise our services
  • Services offered by other companies or individuals, including products or sites that may include Solvetech services, be displayed to you in search results, or be linked from our services

Changes to this policy

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published . If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

How Solvetech uses cookies

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.

We use cookies for many purposes. We use them, for example, to remember your safe search preferences, to make the ads you see more relevant to you, to count how many visitors we receive to a page, to help you sign up for our services, to protect your data, or to remember your ad settings.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

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