This privacy statement was last updated on 3rd August 2020 and applies to citizens of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.solvetech.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

1.1 We use your data for the following purpose:

Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Visitor behavior
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon termination of the service for the following number of months: 3

1.2 We use your data for the following purpose:

Newsletters

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Visitor behavior
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon termination of the service for the following number of months: 3

1.3 We use your data for the following purpose:

To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Visitor behavior
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon termination of the service for the following number of months: 3

1.4 We use your data for the following purpose:

Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Location
  • Visitor behavior
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon termination of the service for the following number of months: 3

1.5 We use your data for the following purpose:

To be able to offer personalized products and services

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Location
  • Visitor behavior
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon termination of the service for the following number of months: 3

2. Sharing with other parties

We do not share your data with third parties.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner’s Office:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

9. Data Protection Officer

Our Data Protection Officer has been registered with the Information Commissioner’s Office. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Peter Ridgway-Davies, via company@solvetech.com.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Peter Ridgway-Davies
Somerford Grange
Somerford
Brewood
Stafford
Staffordshire
ST19 9DQ
United Kingdom
Website: https://www.solvetech.com
Email: company@solvetech.com
Phone number: +441902851824

Annex

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.If your browser does not support web fonts, a standard font is used by your computer.Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Ninja Forms

Ninja Forms allows us to collect personal information from you for newsletter subscriptions and contact requests for help.

Popup Maker

What personal data we collect and why we collect it

Subscription forms

We keep personal contact data to be able to contact people who ask us to contact them. We delete this data upon request by emailing us at company@solvetech.com with the word UNSUBSCRIBE within the title field of your email – your information will then be deleted within 7 days.

We also keep personal contact data to be able to send newsletters to those people subscribing to a newsletter. We delete this data upon request by emailing us at company@solvetech.com with the word UNSUBSCRIBE within the title field of your email – your information will then be deleted within 7 days.

We do keep form submissions for ongoing marketing purposes.

If you submit a subscription form on our site you will be opting in for us to save your name, email address and other relevant information.These subscriptions are used to notify you about related content, discounts & other special offers.You can opt our or unsubscribe at any time in the future by clicking the unsubscribe link in the bottom of any email or by emailing us at company@solvetech.com with UNSUBSCRIBE in the title of your email

Cookies

Popup Maker uses cookies for most popups. The primary function is to prevent your users from being annoyed by seeing the same popup repeatedly.

This may result in cookies being saved for an extended period of time. These are non-tracking cookies used only by our popups.

Below is a list of all cookies currently registered within our popup settings.

Cookie NameUsageTime
pum-2723Cookie used to prevent popup from displaying repeatedly.1 week
pum-2386Cookie used to prevent popup from displaying repeatedly.1 week
pum_alm_pages_viewedStores pages viewed to display targeted popups.90 days
pum_alm_popup_open_countsStores popup open count for a specific user.90 days
pum_alm_first_activityIndicates when user first got to site.1 day
pum_alm_last_activityIndicates users last activity.1 day
We use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more positive while still delivering time sensitive messaging.

Analytics

Popup Maker anonymously tracks popup views and conversions.

How long we retain your data

Subscriber information is retained in the local database indefinitely for analytic tracking purposes and for future export.Data will be exported or removed upon users request by emailing us at company@solvetech.com detailing your name, telephone number used to subscribeIf syncing data to a 3rd party service (for example Mailchimp), data is retained there until unsubscribed or deleted.

Where we send your data

We may send data to a 3rd party service such as Mailchimp, user info may be passed to these external services. These services may be located abroad. We do not sell your data to third parties.

litespeed-cache

This site uses caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary for your use case.

Activity Log

If you are a registered user, we save your content activity like create/update/delete posts and comments.

Twitter

Functions of the Twitter service have been integrated into our website and app. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users. In doing so, data will also be transferred to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Twitter. For more information on Twitter’s privacy policy, please go to https://twitter.com/privacy.Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.

Beaver Builder

In terms of GDPR, Beaver Builder products do not collect any personal information from your users. However some modules such as videos and maps might need you to update your privacy policy accordingly.

Scroll to Top